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- Professional & supportive team offering annual training and learning
- Competitive salary
- Lease Agreements: Thoroughly understand lease terms for each property to ensure compliance with RICS standards and legal requirements.
- Property Inspections: Conduct regular property inspections to verify adherence to lease terms and service standards, preparing detailed reports with at least one visit per property annually.
- Health & Safety Compliance: Ensure all properties comply with health and safety laws and industry best practices.
- Insurance Coverage: Maintain appropriate insurance coverage for all properties and manage claims efficiently through resolution.
- Record Keeping: Keep property management systems updated with accurate client, tenant, and contractor details, as well as key dates for rent reviews, lease expirations, and insurance renewals.
- Credit Control: Work with the Credit Control Team to promptly resolve payment issues.
- Contractor Compliance: Engage only with approved contractors who meet company policies and standards.
- Cost Assessments: Arrange periodic reassessments of rebuilding costs to ensure adequate insurance coverage.
- Lease Expirations: Manage the Lease Expiry Checklist to issue notices and dilapidation schedules on time.
- Tenant Relations: Attend tenant meetings as required to address property-related concerns.
- Routine Visits: Conduct regular inspections of managed properties, documenting each visit with a detailed report.
- Client Communication: Maintain regular contact with clients (at least biannually or as agreed) to ensure seamless service delivery.
- Client Liaison: Follow client instructions meticulously, maintain comprehensive records, and provide detailed reports on projects or issues.
- Landlord Recommendations: Provide timely advice on landlord improvements and tenant applications for assignments, subletting, or alterations, always prioritizing client interests.
- Agent Collaboration: Work effectively with letting agents and marketing advisors to achieve property management objectives.
- Budget Preparation: Develop service charge budgets at least two months before the new financial year and communicate any changes to tenants.
- Budget Management: Monitor and control budgets throughout the year to ensure expenditures remain reasonable and justified.
- Financial Oversight: Manage financial resources responsibly, ensuring proper accounting for all funds.
- Preventative Maintenance: Establish long-term maintenance plans (5-10 years) for building repairs and major equipment replacements.
- Service Charge Recovery: Address disputes promptly and ensure full recovery of service charge costs.
- Cost Efficiency: Regularly re-tender services to maintain competitive pricing and work with qualified, compliant contractors.
- Industry Knowledge: Stay informed about relevant legislation, case studies, and best practices.
- Financial Awareness: Understand the financial aspects of the department’s business model and apply this knowledge effectively.
- Business Development: Identify and pursue business opportunities or refer them to the appropriate team.
- Team Support: Mentor junior team members and assist the Head of Department with projects and process improvements.
- Document Management: Ensure supplier contracts, insurance documents, and critical records are electronically stored for easy access.
