Head of Property Management & Lettings

Dove & Hawk have exclusively partnered with a Central London property consultancy that are looking for a bilingual (Italian & English) Head of Property Management & Lettings to provide oversight of the team based in their Earls Court office. This role would suit an someone who has previously overseen a team of Property Managers who is looking for the chance to implement structure, organisation and management processes across a growing business.Duties/Functions of the role:

• Overseeing day-to-day operations, ensuring high standards of service delivery, maintaining strong relationships with landlords, tenants, and service providers, and ensuring compliance with all legal and regulatory requirements.
• Taking responsibility for supervising insurance claims, complaints, legal matters, and contractor management.
• Coordinating HR functions for lettings and management teams, including scheduling, overtime, holidays, and managing sickness absence.
• Ensuring compliance with all property management legislation and industry best practices, including health and safety regulations, building codes, and tenancy agreements.
• Assisting with the development of long-term strategies for property management, including identifying opportunities for growth and improvements in service delivery.
• Preparing and presenting regular reports on the performance of the property portfolio, highlighting successes, challenges, and areas for improvement.

Requirements of the role:

• Fluent in both English and Italian, with the ability to communicate effectively with diverse clients, tenants, and contractors in both languages.
• Proven experience in residential property management, with at least 5 years in a management or leadership role.
• Previous experience managing and leading a team of property managers is essential.
• Strong knowledge of UK residential property law, including tenancy agreements, deposit protection, maintenance regulations, and insurance procedures.
• ARLA Propertymark qualification or equivalent is highly desirable.

Salary Budgets: £50-60,000paRequired working hours: Monday to Friday 9am-5:30pmIf you have the required qualities needed for this role and are looking for the chance to work with an ambitious yet friendly team then apply to this role ASAP or contact Matthew Squirrell at Dove & Hawk remembering to quote vacancy reference: 10911

Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk