Leasing Manager, London, £40,000K + Benefits
Exciting opportunity for a sales focussed and confident Leasing Manager to join this successful and growing build to rent company.
You will be responsible for converting enquiries and viewings to tenancies and delivering a superb rental experience and ensure high occupancy levels.
Duties will include:
- Manage all aspects of enquiries, viewings, tenancy progression, contracting, and conversion rates in the properties.
- First point of contact for all lettings enquiries via phone, email and in person
- Be a natural negotiator, build rapport quickly and effectively, and use sound judgement under pressure to convert interest into bookings.
- Ensure properties are listed on online platforms and are promoted effectively with support from the marketing team.
- Ensure letting agents provide correct documentation for applications.
- Reference applicants and manage the process.
- Draft and issue contracts.
- Support with inventories, pre-tenancy checks, and any other work related to the tenancy as required.
- Ensure contracts are signed, payments received and Right to Rent documents are certified at move in, and ensure all Pre-Tenancy documents are issued to the resident, ensuring 100% compliance.
- Support with move in induction for residents as required.
- Manage and monitor feedback from potential and current residents to feed into rental income strategies.
- Support with renewals and negotiations of price increases.
- Review rental pricing on a regular basis, using feedback received from residents and viewers.
Requirements
- Experience within a Leasing/Lettings role within residential lettings, build to rent, Co-living , student accommodation, or letting agency.
- ARLA or IRPM qualification is desirable, not essential, but must be happy to work towards a qualification.
- Must thrive in a sales-focussed role where a proactive sales approach and maximising conversion are key along with delivering outstanding customer service.
- Confident and able to build rapport quickly.
- Highly organised and able to follow processes correctly ensuring meticulous attention to details.
- Excellent communication skills with the ability to demonstrate positive influencing skills.
- IT literate in Microsoft office packages, CRM systems, and booking systems
- Confident and professional manner in a customer-facing role.
- Driven and enthusiastic with the willingness to learn, develop and grow within the role.
- Must have the ability to work on own initiative.
- Ability to adapt and deliver in a high-growth environment.
- Keen commercial awareness, with an inquisitive and curious approach to the wider sector.
- The ability to work under pressure, often on multiple activities whilst displaying good organisational skills.
- Maintain strict confidentiality in relation to all tenant matters and personal data.
Apply now for immediate consideration!
(RitzRecEmpAgy)