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- Looking after a high profile portfolio
- Fantastic/supportive team
- Overseeing and managing the rental property portfolio.
- Communicating with landlords, tenants, contractors, and professional advisers.
- Coordinating and managing property maintenance and repair work.
- Conducting property inspections and preparing quarterly reports.
- Carrying out pre-tenancy checks.
- Addressing and resolving landlord and tenant complaints.
- Providing maintenance advice to landlords.
- Coordinating repairs between contractors, landlords, and tenants.
- Scheduling and ensuring compliance with gas safety checks.
- Managing tenancy deposit returns and handling DPS claims.
- Offering support and guidance to both landlords and tenants on queries.
- Collaborating with lettings negotiators.
- Staying informed about legal changes and updating terms, agreements, and documents accordingly.
- Handling ad-hoc tasks and general inquiries.
- Responding to emails in a timely manner.
- Maintaining accurate and up-to-date database records.
- Managing keys and processing invoices.
- Representing the company professionally, adhering to brand standards and best practices.
- Performing any additional tasks to support the team.
- Salary: £32,000–£37,000 per annum.
- Discretionary bonus (non-fee earners).
- 21 days of holiday, increasing by 1 day per year (up to 28 days).
- Additional discretionary holiday between Christmas and New Year.
- Birthday leave (discretionary).
- Enrolment in the Company Pension Scheme.
- Healthcare scheme (available post-probation).
