- Managing tenancy allocations, issuing tenancy paperwork, and minimizing void rental loss.
- Conducting regular property inspections and ensuring maintenance issues are addressed promptly.
- Resolving customer complaints, disputes, and anti-social behaviour effectively.
- Monitoring contractor performance and ensuring service delivery meets required standards.
- Enforcing good housekeeping and fire safety practices among residents.
- Maintaining accurate property records and tenancy agreements.
- Maximizing rental income through proactive arrears management and ensuring KPIs are achieved.
- Strong knowledge of housing law and relevant legislation.
- Excellent customer service and problem-solving skills.
- Proficiency in Outlook, Excel, Word, and report-writing tools.
- Exceptional organizational and multitasking abilities to manage workload effectively.
- Basic DBS clearance is essential.
- Temporary contract for an initial three months, with the potential for extension
- Full-time, 35 hours per week.
- The pay range for the role is  £24.50 per hour LTD company rate. The PAYE equivalent is £20.89 per hour, inclusive of holiday.