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Homeownership Officer

Service Care Solutions - Housing
Posted 2 days ago, valid for 24 days
Location

London, Greater London EC1R 0WX

Salary

£60,000 - £72,000 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Homeownership Officer position is located in London, SE1 8NW and is a temporary role requiring 35 hours of work per week.
  • The pay for this role is £24.56 per hour if working through an umbrella company, or £20.57 per hour on a PAYE basis.
  • Candidates should have substantial experience in front-line leasehold management services and preferably hold ARMA/CIH qualifications.
  • The role involves managing a portfolio of leasehold and shared ownership properties, ensuring compliance with legislation, and providing high-quality customer service.
  • Strong problem-solving, communication, and numeracy skills are essential for this position, along with the ability to meet tight deadlines.

Job Title: Homeownership OfficerLocation: London, SE1 8NWContract: TemporaryHours: 35 hours per weekPay: £24.56 per hour (Umbrella) / £20.57 per hour (PAYE)

Role Summary:Our client is seeking a dedicated Homeownership Officer to provide a professional and comprehensive leasehold management service. You will manage your own portfolio of leasehold and shared ownership properties, ensuring compliance with relevant legislation and regulations while delivering a high-quality, customer-focused service.

Key Responsibilities:

  • Manage day-to-day enquiries related to leasehold and shared ownership properties.
  • Assist with the verification and calculation of service charges, including sinking funds.
  • Oversee processes such as Right to Acquire applications, lease extensions, remortgages, resales, and alteration requests.
  • Lead the Section 20 consultation process and collaborate with teams to manage arrears recovery.
  • Work closely with internal and external stakeholders to ensure service standards are met.
  • Prepare and present reports for court or tribunal hearings as needed.

Requirements:

  • Degree-educated or equivalent, with ARMA/CIH qualifications preferred.
  • Substantial experience in front-line leasehold management services.
  • Strong knowledge of leasehold management legislation and best practices.
  • Proficiency in managing service charges, Section 20 consultations, and mixed-tenure schemes.
  • Excellent problem-solving, communication, and numeracy skills.
  • Proven ability to meet tight deadlines while maintaining high-quality service delivery.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

For additional information, please call George at Service Care Solutions on or email .

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.