Property Advisor

Good Place Lettings - Property Advisor

Salary: £40k + Benefits: Pension & 22 days holiday per year + Bank holidays and birthday day off.Contract: Full-time & Permanent (Monday - Friday with some flexibility in working hours)Reporting to: DirectorLocation: 78 Quaker Street, Shoreditch, E1 6SW

Good Place Lettings is an exciting new social enterprise lettings agency, developed by Homes for Good and Crisis. It is based on the award-winning Homes for Good model, with profits reinvested into supporting people experiencing homelessness and on low incomes to find good quality, affordable homes in London.

We are now looking to appoint a dynamic individual to join our team as a Property Advisor. A blend of the traditional Negotiator and Property Manager roles, you will be the go-to person for all aspects of your portfolio from start to finish. As one of the first key hires for this exciting new company, you will be an integral part of the business succeeding.

A little bit about us:

• We're a brand-new social business with big plans. • We’re ambitious to get things done, with the right people and ethos. • We are passionate about homes and aim for the highest level of care and service. • We are committed to delivering the best possible renting experience for landlords and tenants.

Key Responsibilities

A background in the PRS will be essential, with previous experience within property management being helpful. You will need to provide great customer service to your landlords and tenants alike as well as:

Managing Your Portfolio

• Marketing and listing properties• Viewings and property visits• Checking all compliance is up to date• Completing inventory checks and moving in new tenants• Drawing up check-out reports and organising deposit release

Move In Process

• Seamless communication so the process runs smoothly• Organising any requests for the tenancy prior to move date• Referencing all applicants• Drawing up paperwork and handling move-in monies• Attending key handover and walk through property with new tenant

Property Works

• Being available for calls and emails when repairs are required• Speaking with contractors to book in the repair• Updating landlords and tenants on progress and costs• Ensuring work is completed and exceeds all minimum standards

Business Development

• Following up on new opportunities• Keeping an eye on the portal for stock that would suit our applicants• Promoting Good Place Lettings through social media channels• Spending time talking and integrating with the local community

Social Media

• Understanding our marketing strategy to keep channels updated• Engaging with local business to help promote Good Place Lettings• Updating Instagram, Twitter, Facebook and LinkedIn when required• Seeking new partnership opportunities within these platforms

Skills Required

• Excellent interpersonal, negotiation and communication skills, both verbally & in writing• Demonstrable ability to remain calm in complex scenarios & build positive relationships with tenants & landlords• Ability to manage and prioritise own workload and be responsive to the needs of your portfolio, including responding to urgent tasks at short notice • Willingness to go the extra mile, and to always do the right thing

Experience Required

• Previous experience in the lettings market• Proven knowledge & understanding of the private rented housing sector • Confident with compliance requirements for a tenant to move-in• A PRS letting agency qualification is preferable but not essential

Application Process

Please submit your most recent CV, and a covering letter outlining your skills and experience and why this would make you the right person for the job.

Apply today and help us build this exciting new venture!

This post is funded by National Lottery Community Fund

You may also have experience in the following: Property Manager, Property Management, Rental Agent, Property Letting Advisor, Tenancy Coordinator, Leasing Executive, Property Rental Specialist, Lettings Agent, Lease Negotiation Specialist, Tenancy Negotiator, Property Leasing Consultant, Residential Lettings Officer, Leasing Coordinator, Lettings Representative, Rental Property Advisor, and Lettings Associate.

REF-217 645