Senior Lettings Negotiator

Adam Hayes are a forward thinking and progressive company with a fantastic industry reputation. Our company is dedicated to progressing our staff members and offer individual training plans to allow them to develop. Boasting an extensive trophy cabinet including Gold Winners for London Estate Agency of the Year and an unrivalled culture for our staff to thrive, we consider ourselves to be amongst the best in the industry.

As a leading independent Estate Agency we are currently looking for a SeniorLettings Negotiatorto join our Lettings Team. This is an excellent opportunity to join an established firm within a great team. The role requires an individual who is efficient, able to work to tight deadlines and with an excellent eye for detail.

The benefits of being aSeniorLettings Negotiatorat Adam Hayes Estate Agents

• £22,000 to £26,000 basic salary, dependent on experience
• Additional uncapped commission up to 20%
• 5 Day week
• Sponsorship of ARLA
• Regular social get togethers
• 33 Days annual holiday
• Fantastic promotions and career progression
• Career progression opportunities
• Company smart phone, for completing role-related tasks
• Industry-leading training
• Earn a nationally recognised qualification (inc. ARLA)
• Working alongside the directors
• Car Allowance

The responsibilities of a Senior Lettings Negotiator atAdam HayesEstate Agents

• Handling all calls and emails enquiries.

• Manage diary and time productively

• Deal with customer enquiries effectively (see service charter)

• Register and qualify buyers effectively

• Arrange and accompany viewings to company standards

• Follow up viewings and feedback and agreeing price reductions where possible.

• Qualify offers in detail and negotiate best price for the landlord

• Handle and book in market appraisals

• Prospecting & canvassing to generate valuations and build vendor database

• Answer all incoming communications (internal and external)

• Agreeing deals and ensuring monthly KPIs and bankings are consistently hit

• Ensure focus on own development and progression

• Record personal performance and prepare figures for monthly 1-2-1s

• Escalate queries outside of own authority level

• Maintain compliance with industry regulations and internal processes

• Any other duties requested by manager or Directors.

The skills and abilities you will require to be aSeniorLettings NegotiatoratAdam HayesEstate Agents

• A Full UK Driving Licence

• Progressive and positive attitude in all situations

• Solutions and results focused

• Flexible and adaptable approach

• Dependable team player

• Committed to personal development

• Always presented immaculately

• Determination to secure new business and hunger to do deals

• Ability to deliver excellent customer service as per charter

• Develop time management skills and prioritise workload.

• Ability to work under own initiative and as part of a team

• Ability to follow company processes and procedures

• Negotiation skills to achieve the best outcome for the business and the customer

• Conflict / complaint resolution within own levels of authority

• Working on ARLA qualification

• Ability to meet deadlines and follow company process

• Have a good understanding of our CRM and use it productively.