Team Leader - Block Management

TEAM LEADER - BLOCK MANAGEMENT - CENTRAL LONDON - £60-75,000DOADove & Hawk are working with a Managing Agent in the Chelsea area who are on the look out for a Team Leader to over see one of their Block Management Teams. With oversight over 8 staff members this role will suit a Block Management professional with prior experience of supervising or leading a team within Residential Management.Duties/Functions of the Role:

• Oversee and manage large, complex property developments.
• Foster strong client relationships and maintain regular communication.
• Lead and supervise a team of Property Managers.
• Drive efforts to generate additional revenue for the business.
• Effectively manage multiple tasks and adapt to changing workloads with a proactive and flexible approach.
• Stay informed on the latest Government regulations and guidelines, as well as industry standards.
• Review and negotiate service contracts, establish service levels, identify preventive maintenance needs, and approve expenditures within established guidelines (ensuring compliance with Section 20 thresholds for works and long-term agreements).
• Conduct property inspections and prepare detailed reports.
• Perform routine risk assessments on all properties within your portfolio.
• Review and act on Health and Safety reports (including fire risk assessments, water hygiene, asbestos, and lift engineering) and coordinate necessary corrective actions in collaboration with the client.
• Collaborate with Health and Safety consultants and contractors when required.
• Attend client meetings and Annual General Meetings (AGMs).
• Prepare and manage Service Charge budgets.

Requirements of the role:

• Minimum of 2 years of experience in a supervisory Property Management role is required.
• IRPM qualifications are preferred, but not mandatory.
• Solid understanding of the Landlord and Tenant Act, as well as RICS and ARMA guidelines.
• Strong IT proficiency is required.
• Exceptional customer service skills.
• Excellent organizational and time management abilities.
• Capable of effective communication, building rapport, and fostering professional relationships.
• Eager to learn and contribute to the organization.

Salary Budgets: £60-75,000pa DOERequired working hours: Monday to Friday 9am-5:30pm with Flexi Working (2 days WFH)If you are a team leader or manager within Block Management looking for the opportunity to work with a friendly and professional team then apply for this vacancy ASAP or contact Matthew Squirrell at Dove & Hawk remembering to quote vacancy reference: 10908.

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