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URGENT
Up to £40,000 plus excellent bonus and benefits
An EXCELLENT opportunity has arisen to join a highly prestigious company as part of their Front of House Concierge team. They are seeking a professional, friendly, and proactive candidate who will be able to aide and assist all customers throughout the entirety of their visit, ensuring a boutique experience for every guest.
Based in central London, the role is onsite, with shift patterns structured from 7am - 4pm, and 10am - 7pm.
Duties of the Front of House Concierge will include:
- Managing Appointments: Responding to calls promptly, scheduling appointments according to specific needs, and coordinating the use of 15 rooms to maximize resource efficiency.
- Organizing the Workspace: Keeping the work area well-organized and presentable.
- Providing Refreshments: Preparing teas and coffees as needed.
- Room Preparation and Upkeep: Clearing rooms, replenishing minibars, cleaning cups and glasses, and polishing glasses.
- Food and Beverage Orders: Ordering food and beverages from suppliers, ensuring deliveries match orders.
- Morning Room Setup: Restocking minibars, fruit bowls, cups, and saucers to prepare rooms for use.
- Room Inspection and Maintenance Coordination: Inspecting rooms, creating work orders for cleaners and facilities staff, and tracking progress to ensure rooms are guest-ready.
Requirements for the successful Front of House Concierge:
- The preferred candidate will have the demonstrated ability to work with guests, exceed their expectations, take ownership over essential duties and will also have Front Desk experience
- Candidates must have good team working abilities, and be able to elevate the team around them
- Strong organisation skills with the ability to manage multiple tasks at once
- The successful candidate will be a personable, confident polished individual and demonstrate impeccable organisational and communication skills with an excellent sense of initiative.
- Candidates will have gained experience working n 4+ star hotel, spa or corporate office
This vacancy is being advertised by Montpellier Resourcing Limited. The services advertised by Montpellier Resourcing Limited are those of an Employment Agency.
