A private medical clinic is seeking an experienced Medical Receptionist to join their team. This is a busy, fast paced role liaising with High Net Worth patients over the phone, email and face to face, and managing the clinicians diaries. Ideal candidates will have experience in a similar position, preferably in a Private medical health care setting. You will display empathy and compassion to the patients, who will often have very sensitive needs, with the ability to provide a high level of assistance to the clinicians. Main duties include:* First point of contact for all patients and relatives, Doctors, Nurses and Healthcare staff* Ensuring a high level of Customer Service is provided at all times* Ensuring that the Reception area is clean and well maintained* Updating Patient notes and details on the database* Attend to patients queries and needs* Follow and adhere to compliance and policy procedures* Follow and maintain each Surgery processes and health & safety guidelines* Assist with administration duties* Scanning & matching documentation You will be: * Min three years' experience as a Medical Secretary * Knowledge of Semble or Hey Doc packages preferred * Strong educational background * Experience working in a high pressured, fast paced environment * Highly personable* Emotionally intelligent Please note, this is a fully office based role, Monday to Friday.Fame Recruitment is an equal opportunities employer. We continually strive to improve our processes around our diversity, equity and inclusion strategy.Due to high volumes of applications, we are unable to respond individually however, if you have not heard from a consultant within 24 hours then your application has been unsuccessful
Back to searchMedical Receptionist
Fame Recruitment Consultants Ltd
Posted 9 days ago, valid for 12 days
London, Greater London EC1R 0WX
£24,000 - £28,800 per annum
Full Time
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Sonic Summary
- A private medical clinic is looking for an experienced Medical Receptionist to manage high net worth patients and clinicians' diaries in a fast-paced environment.
- Candidates should have a minimum of three years' experience in a similar role, preferably within private healthcare, and display empathy towards patients with sensitive needs.
- Main responsibilities include serving as the first point of contact for patients, ensuring high customer service, maintaining the reception area, and updating patient records.
- Knowledge of Semble or Hey Doc packages is preferred, along with strong educational qualifications and the ability to work under pressure.
- This is a fully office-based position with a Monday to Friday schedule, and the salary is competitive but not specified in the job listing.
