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Our client is on the lookout for a Receptionist to join their team at a prestigious location in London. This role is perfect for those who thrive in a fast-paced environment and have a passion for delivering exceptional customer service. The successful candidate will be the first point of contact for visitors, embodying the company's vision and values while going above and beyond at every opportunity.
Responsibilities:
- Meet and greet all visitors with warmth and professionalism
- Handle calls and emails efficiently and courteously
- Notify the appropriate person when any visitor arrives
- Maintain high visual standards in reception area
- Be proficient on client booking software
- Provide assistance for any reception services required
- Assist with meeting room set up, greeting visitors to meetings and hosting them while on site
- Raise tickets via the IT Help desk support platform to communicate any IT issues
- Develop and maintain interpersonal relationships with colleagues and members
- Maintain security with effective access pass management
What you will bring:
- Experience within a corporate concierge/reception role is essential
- Highly refined verbal and writing communication skills are required
- Good organisation skills and ability to complete projects in a timely manner are necessary
- Detail-oriented mindset and comfort working in a fast-paced environment are crucial
- Strong customer service skills are vital
- Good timekeeping abilities are important
- Ability to remain calm under pressure is key
- Professional integrity and trustworthiness are paramount
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
