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Our client is a boutique Law firm with brand new offices based in Angel. They are looking for a an outstanding Receptionist to join the team. You would be responsible for helping to manage the front of house and provide administrative support to a team of fee earners.
They are looking for a proactive, personable, and professional candidate to deliver an exceptional level of customer service to clients.
Core Duties will include:
• Managing the reception area and meeting rooms to support a smooth running of the office.
• Greeting clients in a friendly, professional manner and offering them refreshments ahead of their meetings.
• Dealing with mainline calls and new enquiries.
• Carrying out the postal duties.
• Providing ad hoc administrative support to a team of solicitors; using our legal case management system to generate client invoices and record payments.
• Creating new user accounts and requesting deeds on the Land Registry portal.
• Preparing and posting property deeds to clients.
• Archiving closed client files using Microsoft Excel.
• Raising office maintenance queries to suppliers or the Operations Manager as appropriate.
• Liaising with the IT Support team to resolve technical queries.
Ideal Candidates MUST HAVE:
• Excellent verbal and written communication, interpersonal, organisational, administrative, and technical skills.
• Be resourceful, proactive with an ability to apply initiative to navigate and solve problems.
• Able to confidently liaise with clients, third parties and suppliers with utmost professionalism.
• Proficient with Microsoft Outlook, Word, and Excel.
• Experienced at multi-tasking, dealing with confidential documents, and taking responsibility for managing and effectively prioritising workload.
• Must have previous experience working in an administrative or a customer facing role.
• Must thrive in a busy, team-oriented environment.
Qualifications: • Must have A* - C grade GCSE’s and A Levels.
• A 2:1 degree is desirable.
