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Receptionist and Hospitality Coordinator

Talk Staff
Posted 9 days ago, valid for 10 days
Location

London, Greater London EC1R 0WX

Salary

£26,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The company is seeking an experienced Receptionist for a client in London, focused on delivering exceptional customer service. Candidates should possess excellent communication skills, prior experience in a similar role, and the ability to multitask in a busy environment. A salary of £26,000 per annum is offered, with full-time hours of 37.5 per week, Monday to Friday. Flexibility in working shift patterns and general computer skills are essential, while food hygiene qualifications are desirable but not mandatory. Additional benefits include development options, pension, retail discounts, and access to an online academy.

We are currently looking to recruit an experienced Receptionist for our fast expanding Client based in London.

The main purpose of the role is to deliver an excellent customer service experience. You will meet and greet customers face to face as well as dealing with all aspects of enquiries and call handling.

To be considered for the Receptionist role, you’ll require the following essentials:

Excellent communication skills written and verbal

Similar experience within a Receptionist role ideally within a hospitality/professional environment

A team player with exceptional customer service skills and willing to go the extra mile

Work well under pressure and the ability to work to strict deadlines

General computer skills (Outlook, Excel, Word) Mitel is advantageous

Be flexible working shift patterns

Provide excellent customer service skills and willing to go the extra mile

Reporting to the Office Manager, you’ll be working in a busy environment therefore must be able to multitask and show strong communication and interpersonal skills. Due to the nature of the role, a food hygiene or hospitality qualification would be desirable but not essential.

Reporting to the Office Manager, you’ll be:

Ensuring the reception areas are clean, tidy and staffed at all times

Arranging/Ordering lunches, breakfasts and dinner when required

Liaising with visitors face to face

Operating the switchboard and transferring of calls or taking massages

Diary management of meeting rooms

Assist Marketing team with events

Complete daily and monthly checklists and audits

Handling of stock and ensuring stock is ordered when required

Setting up and monitoring and replenishing meeting rooms

Handling all queries or complaints in a timely manner

Ensure that all areas are to a high standard of cleanliness and match hygiene regulations

Completing food hygiene and health and safety training

Willing to undertake First Aid and Fire Marshall duties

Salary & Working Hours

£26000 per annum DOE

Monday – Friday between 7.30am – 6.00pm

Full time 37.5 hours per week

Development and learning options

Pension

Cycle to work

Perks at work

Retail discount

Access to online academy and free course

Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

Talk Staff Recruitment act as an employment business in relation to this vacancy.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.