Back to search
Are you a dynamic individual with a knack for customer service and a passion for technology? Our client, a leading organisation in the membership sector, is seeking a dedicated CRM Administrator to join their team on a temporary basis in Holborn, London. If you're ready to make a difference and support members with their new single sign-on solution, we want to hear from you!
Position Details:
- Contract Type: Temporary
- Contract Length: 6-8 weeks (Start Date: End of March)
- Hourly Rate: 15 - 17
- Working Pattern: 9am - 5pm (hybrid)
- Location: Conveniently situated just a 3-minute walk from Holborn train station!
Key Responsibilities:
As a CRM Administrator, you'll be the first point of contact for our members, assisting them in navigating our new system. Your day-to-day tasks will include:
- Answering phone and email inquiries to support members with our new single sign-on solution.
- Assisting members in unlocking and accessing their accounts.
- Monitoring inboxes and phone lines for efficient communication.
- Resetting member emails through our Salesforce CRM.
What We're Looking For:
To thrive in this role, you should possess:
- Excellent Customer Service Skills: A friendly and approachable demeanour is essential!
- Confident IT Skills: A solid level of IT literacy to tackle various technical challenges.
- Can-Do Attitude: A proactive mindset to ensure member satisfaction.
- Troubleshooting Skills: Comfort in resolving technical issues with ease.
- Personable Communication: Ability to handle and de-escalate difficult conversations gracefully.
- Confident Communicator: Strong verbal and written skills for effective interaction via phone and email.
- Salesforce Experience: Previous experience with Salesforce administration is a bonus but not mandatory!
Why Join Us?
- Engaging Work Environment: Be part of a lively team where your contributions are valued.
- Location Perks: Enjoy the vibrant Camden area with easy access to public transport.
Ready to Make an Impact?
If you're enthusiastic about providing exceptional support and making a positive difference in our members' experience, we encourage you to apply! Your skills and dedication can help shape the future of our client's membership services.
How to Apply:
If you meet the qualifications and are excited about this opportunity, please apply with your CV today!
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
