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The hotel:
Right in the heart of Londons Royal Quarter, a 5-minute walk from Buckingham Palace, lies 51 Buckingham Gate Suites & Residences and St, James Court, A Taj hotel.
This complex property offers 86 of the most spacious 1, 2 & 3 bedroom suites, and 329 quintessential English contemporary rooms, sprawled over 8 grand Victorian townhouses.
Restaurant Manager benefits:
Discounted stays with free breakfast at over 200 hotels around the world, part of the Indian Hotel Company Limited, for yourself and friends and family
50% discount on Food & Beverage at all properties around the world
25% discount when using Jiva Spa
Uniforms and dry cleaning
Meals on duty produced by our own inhouse chefs
Competitive refer an associate scheme
Life insurance
Company pension scheme contribution of 4%
Employee Assistance Programme
An extensive calendar of associate social activities
The chance to grow your career and travel the world, with world class learning & development programs
Restaurant Manager role:
As a Restaurant Manager your role will consist of:
Leading and managing breakfast and afternoon tea operations to ensure exceptional service and quality.
Overseeing all aspects of revenue generation, including efficient management of reservations and table turns.
Conducting financial reviews and analyses to drive financial performance, growth, and revenue protection.
Engaging and motivating staff through effective training and development programs, fostering a culture of excellence and accountability.
Measuring and enhancing guest engagement and satisfaction, with a focus on improving NPS, Breakfast Trust You Trust You, guest satisfaction metrics on Trust You, TripAdvisor ratings, and other online rankings.
Handling a multitude of guest requests and inquiries to ensure exceptional experiences.
Driving the hotels KPI initiatives and cultivating a warm, genuine care ethos throughout the team.
Restaurant Manager requirements:
The ideal candidate will have the following skills, knowledge & experience:
Proven experience in a Restaurant Manager role, with a strong track record in revenue generation and financial management.
Exposure to managing fast paced and discerning guest led operations.
Exceptional communication skills and an engaging personality to connect with guests and team members.
Previous experience in managing a large, diverse team with a focus on staff engagement and development.
Passion for training and nurturing talent, with a keen eye for detail and quality.
A results-oriented mindset, with the ability to drive guest satisfaction and loyalty through effective leadership.
Working for the Taj Group, voted Indias best brand to work for 2021, sets you aside from other hotel brands. Tajness is the soul of our culture. It is an implicit trust in people to forge invaluable relationships by creating an emotional connect with our various stakeholders. It subtly guides all our behaviours. Tajness is the way we do what we do!
With 11 Conference & Banqueting spaces along with TH51 and House of Ming, The Hamptons Bar, offering snacks and daily live music, Kona restaurant, best known for its award winning afternoon tea, Quilon, our Michelin starred South Indian restaurant, The Courtyard, one of Londons most idyllic outdoor dining spaces, and the world renowned Jiva Spa and vitality pool, offering holistic sanctuaries in environments that lend themselves to overall wellbeing, you will be in oar of working with us.
