Restaurant Manager

Description

We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge, Marylebone and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you, we would love you to join our team.

Benefits include:

Christmas and Boxing day off
Staff food and drinks
Membership to the CODE hospitality app
50% off food on tables up to 4 people
Paid day off on your birthday
Pension scheme

As a Restaurant Manager, you are responsible for achieving the restaurant projections set by Directors and Ops. Manager with regards to daily operations, sales targets, cost control, employee staffing & retention, health and hygiene, restaurant events, financial and food & drinks related issues to very high standards.

The main responsibilities for the Restaurant Manager will include:

Assist in supervising all restaurant staff, including servers, hosts, and kitchen staff.
Ensure excellent customer service and handle customer complaints or issues as they arise.
Help to manage employee day-to-day schedules, considering labour costs and maintaining proper staffing levels.
Train new employees and provide ongoing training for current staff to maintain quality service.
Ensure that food and drinks meet quality standards and oversee the presentation of dishes and drinks. Facilitating shift line checks
Enforce health and safety regulations and maintain a clean and safe working environment.
Handle reservations and oversee the reservation system to ensure efficient seating arrangements.
Supervise and evaluate staff performance, provide feedback, and manage disciplinary actions if necessary.
Assist in managing daily restaurant operations, including opening and closing duties, cash handling, and any issues arising during shifts.
Prepare and analyse financial reports, including sales reports and cost analysis.
Have a basic knowledge of wine and beverages. Having in-depth tequila knowledge is a plus
Handle conflicts among staff or customers professionally and tactfully.
Collect and analyse guest feedback to improve service and the dining experience.
Ensure the restaurant complies with all local, state, and federal regulations, including liquor licenses and health codes.
Foster a positive and productive work environment by building a strong team and promoting employee morale.

Salary £40,000 / 42,000 per annum