We are looking for an experienced Restaurant Manager with a genuine passion for hospitality and a desire to make every guest feel welcome, to take part of our unique sensory Japanese dining experience, located at the heart of central London in Knightsbridge.
The Role...
At Clap London the Restaurant Manager is responsible for supporting all aspects of the business in conjunction with the Head of Department / General Manager. The Restaurant Manager oversees service standards, operational efficiency, member/guest experience and staff retention. Including day-to-day team management. A successful Restaurant Manager will collaboratively partner with the General Manager to develop goals and actionable items required to optimise performance and profitability.
Main Duties...
Implementing, overseeing and understanding the commercial viability of your business.
Effective hands-on day to day management and problem solving both front and back of house operations.
Work closely with the General Manager to assess and develop operational goals based off weekly, daily and quarterly business performance reviews.
Execute action plans on time and budget to support business improvements and focus on optimising profit, minimising margins and promote exceptional experience(s) for member, guest, staff.
Adhere to company policies for food safety, allergy procedure and creating an overall safe and inviting space for members, guests, staff by partnering with Health & Safety leaders and following local, government and regional compliance and abiding by legal standards.
Influential leader and decision maker that supports, guides, develops and implements policies, procedure and systems to improve business operations, service, retention and over all experiences that have been outlined by the General Manager.
.To guide and motivate the team on
What we are looking for...
Up to 3-5 years' experience in a busy hospitality venue within a Senior Management capacity.
Innovator and influencer with previous experience managing F&B operations.
Excellent interpersonal skills and ability to build relationships (internal and external)
Strong attention to details
Excellent customer service
Fluent in English
Organised and reliable
Ability to work and maximize relationships within a diverse team.