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London
Salary £60,000-£70,000
Are you an experienced retail operations professional with a background in luxury retail?
Zachary Daniels are partnering with a Luxury Fashion House. We are looking for an In-Store Operations Manager to be the key link between front-of-house and back-of-house, ensuring seamless communication and processes that contribute to an outstanding client experience. This role requires strong leadership, inventory management expertise, and financial acumen to optimize store performance.
What You'll Be Responsible For:- Overseeing retail operations to ensure efficiency and smooth coordination between teams.
- Acting as the central point between sales teams and stock operations, optimizing workflows and communication.
- Leading the stock management team, ensuring accurate inventory control, timely replenishment, and supply chain efficiency.
- Managing financial operations, including P&L management, KPI analysis, and reporting.
- Implementing health & safety procedures, coordinating maintenance, and ensuring compliance with company policies.
- Supporting the luxury client experience by maintaining stock availability, operational excellence, and high-end customer service.
- A proven leader with experience in store operations within the luxury retail sector.
- An excellent communicator who can bridge the gap between teams to optimize efficiency.
- Highly organized and detail-oriented, with the ability to manage inventory, logistics, and supply chain processes.
- Tech-savvy, with experience using POS systems, stock management software, and e-commerce operations.
- A strategic thinker who can analyze financial data, manage budgets, and drive process improvement.
- Passionate about delivering an exceptional luxury shopping experience through operational excellence.
This is a fantastic opportunity to play a key role in delivering top-tier operational standards in a prestige retail setting. If you have a passion for luxury, retail management, and operational excellence, we'd love to hear from you.
Apply today!
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