Back to search
Front Office Manager - Luxury Boutique Hotel, London
Location: London
Salary: £50,000 - £55,000 + Bonus
An excellent opportunity has arisen for an experienced Front Office Manager / Front of House Manager to join this growing group in this stunning boutique Hotel in London.
You will be responsible for managing the team and overall hotel targets to deliver an excellent Guest experience. The Front Office Manager will also be required to manage operations and guest satisfaction measures alongside the General Manager. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage the profitability of your departments, ensuring revenue and guest satisfaction targets are met and exceeded
- Provide effective leadership to hotel team members
- Comply with and exceed all Brand Service Standards
- Ensure costs are controlled and revenue opportunities are effectively sourced and delivered
- Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property
What are we looking for?
- Excellent Front of House management experience
- Possess strong commercial acumen, with experience in increasing profitability
- Experience managing budgets, revenue proposals, and forecasting results in a similar sized property
- Excellent leadership skills
- Exceptional communication skills
- Hands-on operational management of the property
