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Our client is currently seeking an experienced Night Duty Manager to work at a luxury residential development in South West London. Shift pattern is 4 on, 4 off working from 7pm-7am.
Position:Night Duty Manager
Location: SouthWest London
Salary:£32,000 per annum
Shift Pattern:4 on, 4 off, 7pm-7am
Key Responsibilities:
To Manage the concierge desk out of hours from 7pm-7am
To deliver exceptional customer service and help to promote a service orientated culture amongst the staff and contracted service providers linked to continuous improvement
Line management responsibilities for team members working on the same shift and audit their reporting, ensuring quality control patrols and inspections take place twice a shift for each building and the car parks
- Meeting and greeting residents and visitors and providing a high level of customer service at all times.
- Liaising with and supervising contractors undertaking works on-site.
- Undertaking building patrols to ensure the security of the building and to report any maintenance problems to the Property Manager.
- Assisting residents with day to day queries.
- Managing and distributing keys, post and parcels.
- Answering the telephone, logging all messages and dealing with general enquiries.
- Recording any incidents that occur and responding to requests quickly and effectively.
- Issuing building fobs and parking permits.
Jackson Sims Recruitment is a property management recruitment company operating in London and the UK. Should you be a candidate or client working in property management we have a multitude of recruitment services they can be tailored to you. Please visit our website for more information.
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