Key Account Director - Transport

Daniel Owen Agency are seeking an experienced and dynamic Key Account Director to join our team and drive strategic relationships with key clients in the transport sector.

As a Key Account Director, you will play a pivotal role in developing and maintaining strong, long-lasting relationships with our high-value clients. You will be responsible for leading the account management team, ensuring the delivery of tailored transport solutions, and driving revenue growth within your portfolio. You will work closely with senior stakeholders to understand their needs, provide expert advice, and oversee the successful execution of transport services. This is a senior-level position requiring a strategic thinker with a deep understanding of the transport and logistics sector.

Key Responsibilities:

• Motivate whole contract team at all levels to deliver excellent service and cleaning standards.
• Champion a staff development plan across the team
• Ensure Quality Audits are conducted as per contractual agreement.
• Monitor and manage targets set for the Contract Management team.
• Ensure training and induction is conducted for all staff.
• Ensure site supervision/ management are utilising the timegate system to complete employee wages on time.
• Ensure site supervision/ management are utilising the timegate system for the recording, booking and monitoring of all holidays, sickness and absenteeism.
• Attend to disciplinary and grievance issues as per the company procedures.
• Ensure Health and Safety regulations are adhered to at all times.
• Ensure all staff correctly attired and wear appropriate PPE
• Ensure all accidents / incidents are reported as per company policy and procedure.
• Ensure sites have adequate stock levels. Ensure monthly material orders are correct and completed on time, by the contract management team.
• Ensure all areas of the contract remains within budgets.

Skills & Experience Required:

• At least three years of cleaning industry experience within the bus / public transport sector
• Experience of managing staff and budgets is essential.
• Experience in managing a fleet cleaning contract, with set quality KPI's
• Excellent communication skills in English are essential
• Driving licence required

If you are currently on the lookout for work, and believe you have the right experience / seniority for this vacancy - Please feel free to contact the London Rail Team on (phone number removed), to discuss further.