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Contract Support

Fawkes & Reece London
Posted 6 hours ago, valid for 6 days
Location

London, Greater London SW1A2DX, England

Salary

£30,000 - £33,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The Contract Support role focuses on providing exceptional customer service and business support to enhance the growth of the Business Unit.
  • Key responsibilities include answering client calls and emails, determining the priority of faults, and liaising with site teams and head office for processing quotes and orders.
  • Candidates should have 2-3 years of experience in contract support and possess log book and filing experience.
  • The position requires effective communication and organizational skills to ensure timely delivery of services.
  • Salary details were not provided in the job description.

Contract Support

About the role of Contract Support

The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints.

Responsibilities for Contract Support

  • Providing support to the client and answer calls and emails in a professional and timely manner

    Determine the nature, priority of faults based on information provided by the client

    Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders
  • Raise and assign work orders to relevant resources

Requirements for Contract Support

  • 2-3 years in contract support
  • Log book, filing experience

If you want to hear more about this Contract Support role please apply with an up-to-date copy of your CV or contact Abi Taylor in our London Office on (phone number removed).

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.