Back to searchIT Service Coordinator
Just IT Recruitment
Posted 6 hours ago, valid for 13 days
London, Greater London SW1A 2DX, England
£32,000 - £34,000 per annum
Full Time
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Sonic Summary
- The IT Service Coordinator position is located in London Victoria with a salary of up to £34,000 per annum.
- The role requires a minimum of 3 years of experience in desktop support, specifically with Windows, Office 365, and mobile device support.
- Key responsibilities include coordinating hardware upgrades, maintaining inventory, and troubleshooting complex issues while providing 2nd level support.
- Candidates should possess a friendly, client-focused attitude and strong planning and time management skills.
- The position involves collaborating with clients and vendors to ensure timely issue resolution and effective relationship management.
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Location: London Victoria
Salary: up to 34,000 per annum
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Are you an IT Professional looking for an exciting new role?
About the company
Our client is fast-growing Professional Services based in the London Victoria
Position Overview
As the public face of the global IT Department, you will be servicing a user's in the London office and occasionally supporting the global team remotely
Responsibilities
* Coordinate hardware upgrades and install/configure systems following global standards.
* Maintain hardware inventory, software licenses, and renewals.
* Complete project tasks, including testing and documentation.
* Plan and execute maintenance upgrades.
* Troubleshoot and resolve complex hardware/software issues; provide 2nd level support.
* Collaborate with clients and vendors, ensuring timely issue resolution and relationship management.
Candidate Requirements
Essential Skills and personal qualities
* 3+ years of experience in desktop support (Windows, Office 365) and iPhone/iPad support; video conferencing and networking knowledge.
* Friendly, client-focused attitude; prioritize customer satisfaction with a "service with a smile" approach.
* Detail-oriented, reliable, and committed to following up on tasks and support requests.
* Able to work well under pressure with strong planning, execution, and time management skills.
* Self-motivated with a drive for continuous improvement and a disciplined work ethic.
* Takes ownership of tasks, proactively monitors incident resolution, and communicates potential wider impacts.
* Excellent verbal and written English communication skills.
Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.
