Service & Maintenance Engineer

Service & Maintenance Engineer Job Description

Location: London and suburbs
Reports to: Service Manager
Responsible for: Fire/Security/IRS systems

Company Overview

Our client Gamma Systems, established in 1999, is a leading provider of Communal IRS, Security, and Fire Protection Solutions in and around London. The company serves a diverse client base, including Principal M&E Contractors, Housing Associations, Local Authorities, Facilities Management, and Property Management Companies. They are committed to delivering top-notch customer service and innovative system designs to ensure client satisfaction and high-quality standards.

Role Summary

As aFire &Security Service & Maintenance Engineer, you will be responsible for completing preventive, reactive, and remedial works on integrated electronic fire and security systems across domestic and commercial properties in London. This role requires a professional approach and adherence to industry regulations and standards.

Key Responsibilities

• System Maintenance: Deliver high-standard maintenance services for integrated fire and security systems.
• Small Works/Repairs: Conduct repairs and small works on domestic and commercial properties.
• Asset Management: Complete asset logs of equipment on-site.
• Time Management: Manage your workload throughout the day to ensure timely job completion.
• Communication: Report to the office daily and communicate effectively.
• Client Interaction: Maintain professionalism when dealing with clients face-to-face.
• Working Hours: 8am - 5pm, Monday to Friday.

Knowledge & Experience Required

• System Expertise: In-depth knowledge of fire and security systems and relevant British Standards.
• Relevant Qualifications: NSI, LPCB, C&G, or equivalent certifications.
• Preventative Maintenance: Understanding and ability to perform preventative maintenance to current standards.
• Customer Service: Excellent customer-facing skills with a professional demeanor.
• Teamwork: Ability to work cooperatively with others.
• Multi-tasking: Experience managing multiple tasks simultaneously.
• Technical Experience: Prior experience with CCTV and Access Control systems is essential. Experience with Entrotec systems and fire alarms is advantageous.

General Requirements

• Industry Experience: Experience within the construction industry and/or Fire & Security systems.
• Background Check: Clear criminal record and ability to pass a CRB/DBS check, as required in the security industry.
• Policy Adherence: Familiarize with and uphold company policies, including Equal Opportunities and Anti-Harassment and Bullying Policies.
• Proactivity: Contribute ideas and suggestions for business improvement.
• Training & Meetings: Attend required training sessions and staff meetings.
• Health & Safety: Follow health and safety procedures to ensure personal and colleague safety.
• Flexibility: Be willing to take on other duties and responsibilities as required to meet business needs.

Benefits

• Salary: 37,000 - 42,000 (dependent on experience).
• Pension Scheme: Company-provided pension scheme.
• Holiday: 28 days, including bank holidays.
• Additional Holidays: Extra day of holiday for each year of service, and your birthday off following probation if it falls on a weekday.
• Company Van & Mobile Phone: Provided for business use.
• Career Advancement: Excellent opportunities for advancement within a growing and ambitious company.

They are an equal opportunities employer, welcoming all qualified applicants to apply.