Sheltered Service Manager
Vox Network Consultants
Posted 6 days ago, valid for 16 days
London, Greater London SW1A2DX, England

£350 - £400 per day
Part Time
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Sonic Summary
- The Sheltered Service Manager position is located in West London within the Housing and Regeneration department.
- The role offers a day rate of £350-£400, depending on experience, for a duration of 3 months ongoing.
- Candidates should have experience managing teams in housing, particularly with vulnerable customers, and a degree in supported housing or equivalent experience is preferred.
- Key responsibilities include overseeing housing management services, ensuring communal areas are maintained, and promoting resident involvement in strategy development.
- The role requires strong leadership, knowledge of housing legislation, and excellent communication skills to effectively enhance the lives of older and vulnerable residents.
Location:West London
Department: Housing and Regeneration
Direct Reports: Specialist Housing Officers
Rate: 350-400 day rate (DOE)
Duration: 3-months on going
Enhance Lives, Lead a Team, and Shape the Future!
I'm working with a council in West London, looking for a Sheltered Service Manager to join their Neighbourhood Housing Management Service. This role enhances older and vulnerable residents' quality of life, ensuring they receive top-tier housing management.
Role Highlights:
- Impact: Improve residents' lives by providing essential housing and support services.
- Leadership: Lead a team of Specialist Housing Officers, fostering excellence and engagement.
- Collaboration: Work with key partners and stakeholders for a comprehensive service.
- Growth: Engage in personal and team development.
Key Responsibilities:
- Oversee housing management services to support residents' tenancies.
- Ensure communal areas are secure, clean, and well-maintained.
- Manage vacant properties efficiently to minimise revenue loss.
- Promote financial inclusion and manage rent arrears.
- Facilitate social activities and communal facilities use.
- Develop and adhere to health, safety, and welfare policies.
- Encourage resident involvement in strategy and policy development.
- Maintain relationships with support and care service providers.
- Contribute to budget planning and manage expenditure.
Required Skills and Experience:
- Qualifications: Degree in supported housing (e.g., NVQ Level 4) or relevant experience.
- Experience: Managing teams in housing, with vulnerable customers.
- Knowledge: Housing legislation, health and safety regulations, safeguarding.
- Skills: Data analysis, Microsoft Office, strong communication skills.
- Leadership: Attract, retain, motivate, and coach team members.
The role demands an understanding of health and safety policies, ensuring all duties align with council guidelines.
Join a team that makes a difference. Apply now to lead, innovate, and contribute to a community-focused service.