Soft Services Contract Manager

Michael Page

Posted a day ago, valid for 2 days

London, Greater London SW1A2DX, England

£50,000 - £51,000 per annum

Full Time

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Sonic Summary

The role involves managing the Facilities Soft Services and overseeing day-to-day outsourced contractors for a large professional services company with offices in the UK and Europe.
Key responsibilities include managing staff catering and hospitality contracts, contract renegotiations, and reviewing monthly budget statuses.
Candidates should have a high level of experience in managing outsourced services and the catering and FM industry, along with intermediate budgeting and forecasting skills.
The position offers a salary of £50,000 per year and requires a minimum of 5 years of relevant experience.
Additional benefits include a 12% pension contribution, life assurance, hybrid working options, and 26 days of annual leave plus bank holidays.

Management of the Facilities Soft Services, Manage the day-to-day outsourced contractors.

Client Details

Large professional services company, with worldwide offices in the UK & Europe.

Description

Manage alongside the Head of Facilities the contract responsibility for the Staff Catering & Hospitality for the offices
Contract renegotiations or retenders.
Manage the outsourced soft service contractors
Review monthly the Actual v Budget status
Oversee KPI/SLA's reviews for FM Soft Services contract and the Catering and Hospitality contract
Oversee the monthly hospitality catering recharges and ensuring that all necessary backup documentation are provided
Work closely with Front of House Reception services to ensure all meeting rooms are maintained to the highest of standards
Oversee the arrangements for large client events taking place on the campus to ensure that the client experience is to the highest possible standards
Responsible for all the Vending services across the campus assisted by the catering supplier.

Profile

High level of experience in the management of Outsourced Services Supplier contacts from a client level
High Level of Experience in the Catering and FM Industry
Ideal knowledge of ordering in Wine to companies
Intermediate level of in the management of Budgeting and Forecasting P&L
Excellent customer service experience

Job Offer

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