Do you have a passion for the great outdoors / extreme sports and have experience working within a Retail environment? We have the perfect opportunity for you!People2people are recruiting for a motivated and experienced Store Manager to join a reputable brand, based in the central London flagship store. The ideal candidate will have a passion for customer service, team leadership, and a commitment to maintaining high store standards.You will be responsible for ensuring smooth daily operations, driving sales performance, and fostering a positive working environment.This role is ideal for someone who enjoys working in a dynamic retail environment while sharing their enthusiasm and passion for outdoor sports and activities.Key Responsibilities:

Team Leadership: Motivate, coach, and inspire the team, ensuring they perform to their full potential. Oversee staff scheduling, task delegation, and employee development.
Customer Service Excellence: Uphold all the businesses customer service guidelines, assist with queries and complaints, and ensure all staff provide a high-quality customer experience.
Store Operations: Manage stock levels, ensure accurate till procedures, cash handling, and compliance with Health & Safety regulations. Ensure the store is clean, safe, and well-stocked.
Sales & Performance: Analyse KPIs and collaborate with the Area Manager to boost sales. Take a performance-oriented approach to improve both individual and store results.
Future Planning: Contribute to long-term store planning within the broader company strategy.

Skills Needed to Apply:

Strong leadership and communication skills with the ability to motivate and develop a team.
Proven experience in a customer-facing role, preferably with supervisory responsibilities.
Basic computer, reading, writing, and numerical skills.
Strong organisational and problem-solving abilities, with experience in scheduling and task delegation.
Positive attitude, strong work ethic, and commitment to the company’s values.

If you're passionate about customer service, leading teams, and improving store performance, we encourage you to apply.Operating for over 19 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, Infront Sports and Frog Recruitment are your award-winning recruitment group and HR solutions provider. We are the 2024 Outstanding Large Agency, 2024 Excellence in Candidate Care and 2023 Excellence in Client Service RCSA Award winners. We mitigate our carbon emissions by measuring them and planting the equivalent in trees.At people2people, Edge Recruitment, Infront Sports and Frog Recruitment, everyone is welcome and as an inclusive workforce, we encourage our employees, clients, and candidates to showcase their authentic selves.

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