- Mandarin or Cantonese speaker (preferred not essential)
- A positive and can-do attitude, and the confidence to lead from the front, maintaining an excellent level of service throughout the store.
- A strong work ethic, able to work at pace and eager to work in a demanding environment where you are rewarded for your hard work
- Experience working in an environment focused on speed without compromising service essential, this should be within a retail, hospitality or leisure business
- Current supervisory, team leadership, management experience and looking for career progression
- A can-do attitude, confident, passionate about people and achieving individually and as a team
- Punctual, reliable and willing to go the extra mile, you will thrive on hitting targets and love the buzz of a large retail store
- Articulate, strong communication skills and able to demonstrate a track record of achieving targets
- A passion for customer experience and delivering retail excellence
- As a Team Leader you will lead, inspire and develop your team, spending most of your day on the shop floor, ensuring every customer is valued as soon as they walk through the door
- Maximising sales at every opportunity and maintaining positive standards
- Inspire the team to achieve maximum performance levels through driving teamwork
- Overseeing product availability, maintaining stock levels as well as organising stock
- Ensure the store delivers excellent retail standards, outstanding freshness and ensure the team works within a safe environment
- Help to develop a culture that ensures the customer is at the heart of every decision
- Driving service standards to achieve sales and exceed customer happiness targets
- Have the ability to approach problems confidently and resolve them with clear direction, being effective at all times
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