Mental Health Support Team Project Support Officer

Mental Health Support Team Project Support Officer

Location: Remote and locations across Southwark as required

Salary: £30,000 per annum

Hours: 37.5 per week  

Contract: Fixed Term Contract until March 2027

The organisation works with communities across the capital to transform their lives and the places they live. They have been at the forefront of social and environmental regeneration in London for over 25 years, and today they have a simple mission: to create better places, improve people’s prospects, and promote greener living and working. They are passionate about creating a future where every neighbourhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstance.

The Role

In this vital role, you will provide essential project and admin support to the organisations Mental Health Support Team (MHST) service in Southwark as well as other projects within the Youth. By streamlining administrative processes and ensuring efficient operations, you will play a critical role in enabling the MHST team to focus on delivering exceptional mental health support to young people in Southwark.  Your contributions will directly impact the success of their programme and the lives of countless children and adolescents.

Their MHST is part of a national, government-funded, pioneering programme transforming mental health and wellbeing provision for children and young people via early intervention by way of low-intensity CBT packages delivered in schools across the Borough. The service was launched in Southwark in January 2022 and currently works across 20 schools, with further growth planned in the coming months. The MHST is dynamic, flexible and diverse, representing the community which they serve with innovative approaches to wellbeing support, and a commitment to staff wellbeing.

Main Objectives

• Provide comprehensive support for ongoing and new MHST projects
• Provide administrative support to staff such as minute taking in meetings and managing the allocation of clients.
• Managing budgets and petty cash
• Track and monitor project expenses, ensuring that youth projects operate within its allocated budgets.
• Support with the on boarding of staff and volunteers
• Establish and maintain effective communication with schools and parents
• Assist in diary management for the team and the planning and execution of MHST events, workshops, and training sessions
• Process purchase orders (POs) in accordance with organisational guidelines
• Handle expense reports, budget managements, financial profiling and invoice processing,
• Support with Salesforce tasks.

Skills and Qualifications

• Demonstrable experience in administration, finance acumen,  operational support or as a personal assistant
• Excellent verbal and written communication skills targeted to a range of key contacts and requirements of the role
• Ability to follow policies and procedures in relation to Data Protection and Security, of personal and sensitive data complying with good practice to meet the team’s usage and compliance
• Excellent organisational and time management skills
• Good IT skills and the ability to utilise MS Corporate IT applications to produce documents, letters and reports, and update and accurately manage data in management information systems and format Excel spreadsheets
• Experience of working in a fast paced environment to deliver key tasks of the role; prioritising tasks and meeting deadlines
• To adhere to their Safeguarding policies and procedures within this role
• Proven experience of working and communicating with a variety of internal and external stakeholders
• Ability to manage own workload and work collaboratively in a team
• Willingness to be flexible in work patterns and to fulfil occasional evening and weekend duties
• Commitment to their Equity, Diversity and inclusion in practice in the workplace and across communities
• Ability to plan and manage events and training in a variety of settings including the community, schools and professional settings

Benefits

• Their staff participate in regular CPD opportunities to support their professional growth.
• The Youth Team also provides whole team Wellbeing Days allowing colleagues to take the day off from their regular workday to socialise and participate in a range of activities to support positive wellbeing and team cohesion. 
• Employees receive Health Shield benefits which allow staff to claim money back for a wide variety of health and wellbeing services including dental work, opticians’ appointments and massages.

To Apply

If you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.

Closing Date for Applications:  25th November 2024