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A fantastic opportunity has emerged for a Head of Housing Management to join one of Adecco's leading public sector clients in a temporary role until they recruit permanently for the post (likely to be 3-6 months). This role is hybrid working, so requires a minimum of three days each week working from our client's office.
Based in South London, this is a full time role (36 hours, Monday to Friday) and will report directly into the Director of Housing Management. You will be responsible for the design and delivery of housing management services for the residents, including anti social behaviour, tenancy sustainment, tenancy checks and environmental improvements. In addition, you will also undertake the role of strategic lead including associated policies and procedures in relation to housing management and support services.
Key elements of this role include:
* Managing responses to complex professional or politically sensitive issues * Planning and ensuring service delivery, as well as controlling operational activities ensuring professional standards are delivered.* Managing key relationships with delivery partners/providers to commission and deliver outcomes* Developing service plans to meet strategic business goals, ensuring compliance with all internal and external standards.* Ensuring the development and delivery of continuous improvements in all aspects of the housing management service.* Leading, motivating and developing staff to create and maintain a highly competent and participative workforce.* Identifying, securing, deploying and managing the resources necessary for the service area to meet or exceed its objectives.* Ensuring the necessary standards relating to safeguarding best practices/protocols are effectively communicated, monitored and maintained.
Candidates will ideally possess a:
- Demonstrable track record and background of consistent achievement at senior level across the public sector or large complex organisation.
- Proven transformational leadership & management experience
- Track record in performance management, driving improvements and efficiencies with a significant track record executing team and individual performance effectively.
- Leading, motivating, coaching and inspiring change, developing a high performing team culture across all areas of responsibility and delivering agreed business and service plans and supporting KPI's.
- Developing and embedding quality assurance to ensure that statutory and regulatory performance metrics are meet and exceeded, and that a commitment to ongoing innovation and improvement defines services delivered.
- Proven strategic leadership experience within a housing context, including direct management of senior professionals and a customer-driven service approach.
Our client is ideally looking to conduct interviews in early February 2025, so applicants will preferably be available to start at short notice (1-3 weeks notice). Only applicants who feel they meet the above criteria need apply.
