- Build strong relationships with housing providers and local authorities, deliver training, and encourage referrals to the service.
- Hold a caseload of survivors, conduct risk assessments, develop tailored safety and support plans, and provide multi-agency referrals.
- Offer expert guidance on housing rights, tenancy sustainment, and remove barriers to safe accommodation.
- Identify and respond to safeguarding risks for both adults and children, making appropriate referrals when needed.
- Collaborate with housing teams, local councils, and multi-agency forums to promote best practice in housing responses to domestic abuse.
- Participate in a duty rota, conducting intake assessments and providing immediate support.
- Maintain accurate case records and contribute to reports for safeguarding meetings and service evaluation.
- Qualification or training in domestic abuse, criminal justice, housing, or social work.
- Strong understanding of domestic violence and its impact, including honour-based violence and forced marriage.
- Knowledge of housing legislation, tenancy sustainment, and survivors’ legal rights.
- Familiarity with safeguarding procedures and multi-agency working.
- Proven track record of supporting women affected by domestic abuse, particularly those with housing challenges.
- Experience working in housing-related services or in partnership with housing providers.
- Skilled in conducting risk assessments, safety planning, and crisis intervention.
- Strong advocacy skills, with the ability to influence and drive systemic change in housing responses.
- Excellent communication and active listening skills, with the ability to engage with diverse communities.
- Ability to manage competing priorities, work flexibly, and remain calm under pressure.
- Strong IT and data management skills, with experience writing reports for court, safeguarding meetings, and multi-agency reviews.
- A commitment to safeguarding, confidentiality, and anti-discriminatory practice.