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Housing OfficerLondon - FarringdonTemporaryFull-timeAre you an experienced Housing Officer looking for your next opportunity? Join a leading Housing Association and play a key role in delivering high-quality housing management services to residents across London.THE ROLEAs a Housing Officer, you will provide effective housing management services, ensuring tenancy conditions are met, supporting residents, and maintaining excellent community standards.
- Conduct regular welfare checks, tenancy audits, and safeguarding referrals.
- Manage tenancy sustainment, ensuring residents receive necessary support.
- Handle nuisance issues and anti-social behaviour cases, using mediation and non-legal interventions.
- Attend court hearings, prepare legal documents, and enforce tenancy agreements.
- Carry out pre-void inspections and support the lettings process to minimise void turnaround times.
- Work closely with internal teams and external agencies to improve service delivery.
- Promote resident involvement and assist with income management to maximise rent collection.
THE CANDIDATEThe ideal candidate will have previous experience in a similar housing management role, with a strong understanding of tenancy enforcement, housing legislation, and customer service.
- Experience dealing with tenancy breaches, anti-social behaviour, and safeguarding concerns.
- Strong communication and negotiation skills with the ability to manage complex cases.
- Ability to work collaboratively with stakeholders, local authorities, and voluntary agencies.
- Proficient in IT systems and digital communication tools.
- Full UK driving licence and access to a vehicle for site visits.
THE CONTRACT
- Temporary - 3 months with possibility for extension
- Full-time position
- Hybrid working available
- The pay range for the role is £24.27 per hour LTD company rate. The PAYE equivalent is £20.69 per hour, inclusive of holiday.
HOW TO APPLYTo apply for this role, please email a copy of your CV to or call to discuss the role in more detail!If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
