Neighbourhood Officer Perm: North/East London

Are you passionate about creating vibrant and thriving communities? Do you have experience in housing management and a commitment to supporting residents in their neighbourhoods? If so, we want to hear from you!

We are seeking a dedicated Neighbourhood Officer to join our team. In this role, you will be the front line representative for our residents, ensuring that their needs are met and that our communities remain safe, clean, and welcoming.

Job Title: Neighbourhood OfficerLocation: North/East London Contract Type: PermanentSalary: £34,000 - £35,000 per annum

Key Responsibilities:

• Act as the primary point of contact for residents, addressing their concerns and queries in a timely and professional manner.
• Manage a designated neighbourhood (300-450 properties), conducting regular inspections to ensure compliance with housing standards and addressing any issues promptly.
• Foster strong relationships with residents, community groups, and local agencies to promote engagement and collaboration.
• Investigating all types of Anti-Social Behaviour cases and Complaints to satisfactory conclusion.
• Develop and implement initiatives to enhance community cohesion and well-being.
• Work closely with internal teams to facilitate property management and maintenance requests.
• Gather feedback from residents to inform improvements and changes within the neighbourhood.
• Maintain accurate records and documentation of interactions and activities related to housing management.

What We're Looking For:

• Proven experience in housing management or a similar role.
• Excellent communication and interpersonal skills, with a strong ability to build relationships with diverse groups.
• Strong problem-solving skills and the ability to work independently and as part of a team.
• A proactive and positive attitude toward community engagement and service delivery.
• Knowledge of local housing legislation and policies is an advantage.
• Essential that applicants have a full clean driving license and access to a vehicle they can use for work.

What We Offer:

• A competitive salary of £34,000 - £35,000 per annum, reflecting your experience and expertise.
• Comprehensive health care cashback plan to support your well-being.
• Pension contribution matching to help you secure your financial future.
• Access to counselling services to support your mental health and wellbeing.
• Opportunities for professional development and training to enhance your skills and career progression.
• A supportive and inclusive workplace culture where your contributions are valued.

Why Join Us?By becoming a Neighbourhood Officer with us, you'll play a crucial role in enhancing the quality of life for residents and contributing to the overall success of our communities. We value diversity and are committed to creating an inclusive environment for all employees.

Application Process:If you are ready to take on this rewarding challenge and make a positive impact in our neighbourhoods, please submit your CV and a cover letter outlining your relevant experience by 4th March 2025.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We look forward to welcoming a passionate and dedicated Neighbourhood Officer!