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Are you passionate about making a difference in people's lives? Do you have the skills to provide proactive support to homeless households while managing a diverse range of properties? If so, we want to hear from you.
We are expanding our portfolio of temporary accommodation, including council-owned properties, leased housing, hostels, and nightly paid accommodation both within and outside Camden. As a Housing Management Officer, you will play a key role in ensuring these homes are well-maintained, safe, and fully compliant with health and safety regulations.
What You'll Be Doing- Providing an enhanced, customer-focused housing management service to households in temporary accommodation.
- Ensuring properties are well maintained and meet all health & safety requirements.
- Supporting residents with Housing Benefit applications and ensuring rent accounts are correctly set up and payments are collected.
- Building strong relationships with landlords and property providers, ensuring compliance with repairing obligations and housing safety standards.
- Managing tenancy agreements, addressing breaches, and taking appropriate action where necessary to sustain tenancies.
- Experience in housing management, property maintenance, or a similar customer-focused role.
- Strong communication and relationship-building skills, with the ability to engage with landlords and tenants effectively.
- A proactive and organised approach to problem-solving.
- Knowledge of housing legislation and tenancy management is desirable but not essential.
- Be part of a team that is making a real difference in the community.
- A varied and rewarding role in a dynamic and growing housing sector.
- Opportunities for professional development and career growth.
If you're ready to take on a role that combines property management with meaningful support for those in need, apply today!
