Care Coordinator

Job Overview:
We are seeking a dedicated and compassionate Care Coordinator to join our team. The Care Coordinator will play a vital role in ensuring that patients receive the highest quality of care by facilitating communication between patients, families, and healthcare providers. This position requires strong organisational skills and the ability to manage multiple tasks effectively while maintaining a patient-centred approach.

Responsibilities:

• Serve as the primary point of contact for patients and their families, providing support and guidance throughout their care journey.
• Coordinate appointments, referrals, and follow-up care to ensure seamless transitions between services.
• Maintain accurate and up-to-date patient records, ensuring compliance with confidentiality regulations.
• Collaborate with healthcare professionals to develop individualised care plans tailored to each patient's needs.
• Assist patients in navigating the healthcare system, including insurance queries and accessing community resources.
• Monitor patient progress and communicate any concerns or changes in condition to the relevant healthcare team members.
• Provide education and resources to patients and families regarding treatment options and health management strategies.

Skills:

• Strong organisational skills with the ability to manage multiple priorities effectively.
• Excellent communication skills, both verbal and written, with a focus on empathy and understanding.
• Proficiency in office software applications for documentation and communication purposes.
• Ability to work collaboratively within a multidisciplinary team while advocating for patient needs.
• Strong problem-solving skills with a proactive approach to addressing challenges that may arise in patient care.
• Previous experience in a healthcare setting is advantageous but not essential; a willingness to learn is key.

If you are passionate about making a difference in the lives of others and possess the necessary skills, we encourage you to apply for this rewarding position as a Care Coordinator!