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Business Support Officer
Haringey
18/hr
Start date: ASAP
Full time: Mon - Fri - 36/hrs a week
Role Purpose
1. To provide professional business support that facilitates the delivery of frontline services and the council priorities.
2. Ensuring the delivery of an effective and efficient service within required timescales and in line with corporate and service policies and operating guidelines
3. To work in partnership with services to ensure that any risks, issues or opportunities are identified and quickly addressed.
4. To champion continuous improvement to ensure that services are efficient as possible.
5. To work to a quality standard of right first time every time
Main Responsibilities
1. Responsible for delivering, to a high standard, the full menu of business support activities as defined by the operating model to ensure effective operation of the service. This includes, but not limited to;
o Document Management
o Administration
o Data entry to council systems
o Supporting Meetings
o Minute Taking of lower level cases and other meetings as requested by service
2. Provide effective business support to meet the statutory and operational requirements of Children's Service
3. Proactively develop skills, knowledge and abilities in delivering a high quality business support service to Children's Service
4. Be aware of policies, procedures and statutory legislation that impacts on your role and Children's Services. Regularly update that knowledge in order to give correct service information and advice and allow job rotation as required
5. Organise and prioritise own workload, renegotiating targets/deadlines as conflicting demands necessitate.
Abilities/Experiences
* Experience of providing excellent business support functions ideally in a complex or regulated environment delivering high quality services
* Ability to work under pressure and respond effectively to rapidly changing priorities and deadlines.
* Ability to maintain simple information, recording and filing systems (manual and computerised).
