- Drafting and serving NOSPs (Notices of Seeking Possession) and issuing proceedings.
- Producing regular KPI reports.
- Good understanding of social housing issues.
- Demonstrable knowledge of best practices in income management and debt collection.
- Demonstrable knowledge of Housing and Welfare Benefits.
- Proficient in using Excel spreadsheets and housing management software (e.g., Yardi, Landlord Portal for UC, and Landlord Portal for Housing Benefit software packages).
- Ability to use initiative in dealing with a wide variety of people.
- Strong working knowledge of legislation and regulatory requirements relevant to income management for social housing and the private sector.
- Ability to manage a varied and busy workload to meet targets and deadlines.
- High level of numeracy and literacy.
- Understanding of health and safety responsibilities, including lone working.
- Experience with Microsoft applications and computerized Housing Rents applications.
- Experience building effective relationships with internal and external partners.
Back to searchIncome Officer
Pertemps London
Posted 6 days ago, valid for 10 hours
London, Greater London E10 6EJ, England
£25,000 - £35,000 per annum
Full Time
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Sonic Summary
- Salary: Not specified
- Experience required: Not specified
- The company is a dynamic housing company committed to addressing the housing shortage in the local area and providing genuinely affordable homes.
- The Income Officer role involves promoting a payment culture and managing the rent arrears process across all tenures.
- Skills required include knowledge of social housing issues, best practices in income management, and proficiency in Excel spreadsheets and housing management software.
