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Digital Services Manager

Hays Specialist Recruitment Limited
Posted 22 days ago, valid for 3 days
Location

London, Greater London EC1R 0WX

Salary

£60,000 - £72,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position of Digital Services Manager at a global professional services company focuses on managing the UK Digital Applications' estate with an emphasis on Cloud Delivery.
  • Candidates should have a strong background in managing enterprise applications, with experience in cloud solutions like Azure and SaaS-based systems.
  • The role requires a minimum of 5 years of experience in technical leadership, team management, and stakeholder engagement.
  • The ideal candidate will possess excellent problem-solving skills and a proactive approach to implementing alternative working practices.
  • The salary for this position is competitive and commensurate with experience, reflecting the seniority and responsibilities of the role.

Your new company

You will be joining a global professional services company within a team focused on forward-thinking business enablers. Your mission as the Digital Services Manager will be to ensure the company has the right tools, technology and strategies in place to future-proof the ever-growing business!

Your new role

  • Management of the UK Digital Applications' estate primarily focused on Cloud Delivery and ensuring it is operated in line with best practice industry standards, that key performance metrics are captured and reported, and the IT environment is optimised. This includes Compliance and Lifecycle management, that technology remains updated in line with vendor support and that good practice is adhered to in areas including Compliance, Version Control, Capacity Management, Data Cleansing, Archiving, Backup, Recovery, DR and Business Continuity.
  • The post holder must be experienced in driving improvement, identifying and owning change with a track record of transforming operational teams.
  • Leading and developing an internal team to deliver high standards in performance and operational maturity as well as transition to new and emerging technologies. They will also engage and drive performance with third parties and will have a solid understanding of commercials and licencing agreements to ensure value for money in the function.

What you'll need to succeed

  • An experienced and motivated technical leader focused on delivering digital applications and technology services.
  • Excellent track record of people and team management
  • Have excellent stakeholder management skills.
  • The ability to work in a fast-paced environment and plan work independently and effectively.

The skills you need

  • Experience in managing, supporting, and maintaining enterprise applications with a good appreciation of application design & development, including database and infrastructure technologies.
  • Excellent troubleshooting, problem-solving & delivery skills coupled with a good understanding of ITIL support processes.
  • Experience of implementing, customising, and supporting third party systems, including managing suppliers.
  • Awareness of structured development, analysis & project management methods (SDLC, Prince, Agile, etc)
  • Experience of supporting a combination of Cloud (Azure) and SaaS-based solutions.
  • The ability to proactively recommend and implement alternative working practices.
  • The ability to learn and support current and new systems quickly and effectively.
  • Excellent written and verbal communication.
  • Proactive and flexible team player.
  • A proactive outlook for problem-solving.
  • Ideally, experience of managing, supporting, and enhancing software solutions in the professional services sector.
  • Ideally, experience of managing and supporting key technologies and critical systems:
  • Corporate document management systems
  • Corporate workflow solutions
  • Secure Client collaboration
  • Secure file transference
  • Business Reporting Toolsets
  • Data/Database Management
  • Power Applications
  • Virtual Desktop Delivery
  • M365 Services

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.