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Service Delivery Director

Granite Recruitment and Consulting Limited
Posted a day ago, valid for 25 days
Location

London, Greater London EC1R 0WX

Contract type

Full Time

Health Insurance
Life Insurance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Service Delivery Director position in High Performance Computing (HPC) offers a fully remote role with a salary ranging from £80,000 to £100,000 plus bonuses and benefits.
  • Candidates should have a strong Linux background and experience in managed service delivery, with significant experience in delivering complex technical services to external customers.
  • The role involves working closely with a US-based team, requiring availability mainly during US east coast time zones, typically from 13:00 to 22:00.
  • Key responsibilities include identifying service enhancement opportunities, ensuring high-quality service delivery, stakeholder and team management, and planning resources and projects.
  • While a technical degree and HPC experience are beneficial, they are not essential; the ideal candidate will possess excellent leadership skills and familiarity with service metrics and ITIL.

Service Delivery Director (High Performance Computing / HPC) - Fully remote

£80,000 - £100,000 + bonus + health/life/income insurance

This is a great opportunity for an IT infrastructure focused Service Delivery Director / Technical Services Director with a strong Linux background to join a leading technical consultancy, helping to lead the delivery of HPC related managed services and projects.

Due to significant expansion into the USA, this role will be working closely with a US based team and therefore will need to be willing to work mainly to US east coast time zones (typically starting at 13:00 and finishing at 22:00).

It would suit someone with a background in managed service delivery, with significant experience helping external customers in the delivery of complex technical services.

The Service Delivery Director will have a range of responsibilities, including:

  • Identifying opportunities for service enhancements
  • Ensuring high quality service delivery
  • Stakeholder management
  • Team management including driving recruitment
  • Planning resources and projects

The role would be ideal for someone with the following skills/experience:

  • A background in managed service delivery
  • Experience of Linux infrastructure systems management
  • Excellent leadership skills
  • Service metrics and ITIL
  • A technical degree would be beneficial
  • High performance computing experience would be beneficial but is not essential

Some of the benefits that come with the Service Delivery Director role include:

  • A starting salary of £80k+
  • Health insurance
  • Life insurance
  • Income protection
  • 30 days paid holiday, plus banks on top
  • Buy or sell up to 5 days holiday on top
  • Fully remote work

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.