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Nestled amongst the timeless Georgian townhouses and luxury boutiques of Mayfair, The Shepherd Mayfair will be perfectly located on the western edge of Shepherds Market, moments from iconic landmarks like Park Lane, Hyde Park, Green Park, and Knightsbridge, and within walking distance of Piccadilly. It offers guests a unique entryway into Londons most prestigious neighbourhood.
Designed as a modern lifestyle mansion, The Shepherd Mayfair is envisioned to feel like a natural part of Mayfairs history, as if it has always belonged. This blend of contemporary luxury and authentic charm creates a welcoming atmosphere for those seeking a true connection to the neighbourhood. Every element of the hotel reflects this rich heritage, while maintaining a modern, understated elegance.
The hotels 82 beautifully crafted rooms and suites and three F&B outlets offer a refined yet relaxed ambiance, with a thoughtful nod to British classic design. Playful touches complement sophisticated details, delivering a personalised experience for todays discerning travellers. Each room exudes warmth and comfort, ensuring guests feel at home in one of Londons most iconic districts.
MAINTENANCE MANAGER (PRE-OPENING)
We are seeking an experienced, innovative, and hands-on Maintenance Manager to lead our Engineering department. As we prepare to transition from construction to operational excellence, you will play a pivotal role in ensuring the propertys smooth handover from contractors while overseeing all technical and maintenance operations.
Reporting directly to the General Manager, you will build and manage a small but dedicated team of engineers. Your role will balance technical responsibilities with administrative duties, such as financial management and compliance monitoring. You will also champion key initiatives in sustainability, Health & Safety, and capital expenditure (CAPEX).
While not directly guest-facing, you will work in public areas, requiring a professional presentation and a commitment to minimising disruption for our guests. This is an exceptional opportunity to shape the engineering culture of a flagship boutique hotel.
WHO WILL YOU WORK WITH
As the Maintenance Manager, you will be supported by Hamilton Pyramid Europe, a premier hotel management company renowned for its excellence and innovation in the hospitality industry.
Hamilton Pyramid Europe is a vibrant and forward-thinking company with a solid track record of managing luxury and upscale hotels all over Europe. Were experts at turning properties into standout destinations with exceptional service, smart strategies, and top-notch operations. With our extensive experience and dedication to creating great guest experiences, you'll have all the support you need to drive the hotels success and make a real impact.
KEY RESPONSIBILITIES
- Oversee all repair and maintenance activities to ensure a seamless guest experience;
- Ensure the property is kept in pristine condition, meeting brand standards;
- Develop and execute a comprehensive preventative maintenance programme;
- Develop, implement, and manage a comprehensive hotel maintenance schedule;
- Supervise and maintain all technical systems and installations;
- Engage and manage contractor and supplier relationships, ensuring maximum value for the hotel;
- Lead compliance with Health & Safety regulations, creating a safe and secure environment for guests and staff. Conduct routine inspections and audits to identify and resolve potential issues. Maintain records of certifications, inspections, and regulatory compliance;
- Monitor and optimise utility usage to enhance environmental sustainability and ESG performance;
- Understand and manage departmental budgets, with a focus on performance tracking and cost control.;
- Assist in forecasting and planning departmental financials, including CAPEX. Collaborate with other departments to address maintenance and operational needs promptly;
- Recruit, mentor, and manage a team of three engineers, focusing on their growth and performance. Schedule and supervise maintenance activities to ensure minimal disruption to operations.
The above responsibilities are designed to explain the main responsibilities for this role, but they are not a definitive list of job duties. All employees are required to be flexible and act in the best interest of the company.
CANDIDATE PROFILE
- Right to work in the UK
- 4+ years experience in a high-end hotel, preferably with pre-opening exposure
- Proven leadership and team management skills in an engineering environment
- Strong communication, interpersonal, and collaboration skills to influence and engage internal and external stakeholders
- Proactive, solutions-oriented mindset with the ability to anticipate and adapt to changing circumstances
- Exceptional time management and organisational skills to thrive under pressure
- A high degree of personal integrity, confidentiality, and professional presentation
- Flexible approach to working hours, aligned with the operational needs of the hotel
- Strong numerical and analytical skills for budget management and reporting
