Community Manager for a neighbourhood co-working space

Full-time, Permanent position as Community Manager for Market Workspace in our lively mixed-use building in the heart of Peckham. 

About Us

For over five years, Market Workspace has been home to a thriving community of freelancers, small businesses, and independent professionals. Our beautiful, thoughtfully designed co-working space offers flexible, ready-to-use desks and a supportive, welcoming atmosphere.

Located in Cornerhouse, directly opposite Peckham Rye Station, we’re more than just a workspace — our mission is to foster a unique environment where our members can thrive both professionally and personally.

We’re looking for a Community Manager to be the heartbeat of our workspace, ensuring our members have an outstanding experience every day. If you’re warm, professional, proactive, and thrive on delivering top-notch customer service, we’d love to hear from you.

The Role

As Community Manager, you’ll be the go-to person for our members, from welcoming new starters to keeping the space running smoothly. This is a hands-on, dynamic role where you’ll take pride in every aspect of member experience, ensuring Market Workspace continues to be a place where people love to work.

Key Responsibilities:

• Be the face of Market: First point of contact for members and visitors, ensuring

  a warm, friendly welcome.

• Maintain excellence: Ensure the space looks impeccable and operates

  seamlessly each day.

• Support our members: Handle day-to-day requests so they can focus on their

  businesses.

• Lead sales efforts: Keep sales platforms updated, manage leads via our CRM,

  and give tours to prospective members.

• Member onboarding: Induct new members and ensure they feel at home from

  day one.

• Events management: Plan, promote, and host regular workspace community

  events (some evening work required).

• Foster connections: Create networking opportunities and facilitate

  introductions among members.

• Manage payments: Own the debt management process with diligence and

  professionalism.

• Collaborate: Work with management and external partners (e.g., Google Ads

  managers) to enhance member satisfaction and grow the business.

About You

We’re looking for someone with a passion for creating thriving communities and exceptional customer experiences. You’ll bring;

• Co-working or flexible office experience – You understand the industry and its unique demands.

• CRM expertise – Experience managing leads and sales through CRM systems.

• A warm, approachable personality – Always ready to assist with a smile.

• Customer-centric mindset – A genuine interest in supporting the careers and

  businesses of our members.

• Reliability and punctuality – Dependable and always on time.

• Proactive approach – A self-starter who takes pride in exceeding expectations.

• Flexibility and adaptability – Willing to roll up your sleeves and tackle any task.

• Excellent communication skills – Strong verbal and written English proficiency.

Why Join Us?

• Work in a beautiful, active environment within Peckham’s creative community.

• Enjoy a role where no two days are the same, with the freedom to make a real

  impact.

• Be part of a small, supportive team that values your contributions and

  celebrates success together.