About the Job
????? Role | Membership Engagement Officer�? Areas | Member Relations, Engagement Strategies, Event Coordination, Membership Support? Tech | CRM Systems, Microsoft Office Suite?? Based | London?? Remote | Remote?? Offer | £29,000
Hi ??
We are a leading regulatory body dedicated to maintaining the highest professional standards and ensuring public trust in our sector. As a Membership Engagement Officer, you will play a key role in strengthening our relationships with members and fostering engagement initiatives that support both our objectives and the needs of our community.
?? As a Membership Engagement Officer, you will:
- Develop and implement member engagement strategies to increase involvement and satisfaction.
- Act as the first point of contact for member enquiries, offering support and information as needed.
- Organise and coordinate events, including webinars, workshops, and annual conferences.
- Work closely with internal teams to ensure members receive timely and relevant updates on regulatory changes and initiatives.
?? What we’re looking for:
- Experience in a membership-based environment, ideally within a regulatory or professional body.
- Strong communication skills, both written and verbal, with the ability to engage and build rapport with a diverse membership base.
- Event coordination experience, with a track record of delivering successful events.
- Knowledge of CRM systems and how to leverage data to drive member engagement.
?? What we offer:
- Competitive salary and pension scheme.
- Opportunities for professional development and training.
- A supportive and collaborative team environment.
- Flexible working arrangements with a hybrid working model.