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Customer Service

Macildowie Recruitment and Retention
Posted 10 hours ago, valid for 17 days
Location

Loughborough, Leicestershire LE11 5HL, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Macildowie is recruiting for Customer Service Administrators for a permanent position in Loughborough, requiring a 40-hour work week from Monday to Friday.
  • The role involves providing quotes, processing orders, handling customer queries and complaints through various channels, and responding to customer reviews.
  • Candidates must have strong customer service and administration skills, be IT literate, and able to work under pressure while prioritizing their workload.
  • The position requires at least 1 year of relevant experience in customer service or administration.
  • Salary details have not been specified in the job listing.

THE OPPORTUNITY: Macildowie are currently recruiting for Customer Service Administrators working for a business based in Loughborough. This is a 40 hour week permanent position Monday to Friday. THE ROLE & YOUR RESPONSIBILITIES: Providing quotes to the customer Processing customer orders Dealing with customer queries and complaints via email, phone and web chat Responding to customer reviewsDealing with ad hoc tasks EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: In order to be considered you must possess strong customer service and administration skills. You must be IT literate and have the ability to work under pressure and prioritise your work load.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.