Job Title: Maintenance Administrator - must have experience with Maintenance
Location: LoughboroughSalary: CompetitiveHours:
- Monday to Friday: 9:00 am - 5:30 pm
- 15 Saturdays per year: 10:00 am - 3:00 pm
About Us:We are a dynamic and ambitious company that values innovation, alternative thinking, and personal development. As part of our team, you will play a key role in supporting our growth while working alongside a talented and passionate group of professionals.
Why Join Us?
- Be part of a company that values innovation and forward-thinking.
- Enjoy opportunities for personal and professional development.
- Contribute to an audaciously ambitious and growing organization.
- Work with a supportive and talented team.
The Role:We are looking for an experienced Maintenance Administrator to join our dedicated team. The ideal candidate will place a strong emphasis on customer service and be passionate about delivering a first-class experience.
As a Maintenance Administrator, you will manage all aspects of your allocated property portfolio, building and maintaining excellent relationships with landlords, tenants, and contractors. We're looking for someone who thrives on challenges, is an excellent communicator, and has a "get stuck in" attitude.
Key Responsibilities:
- Develop and maintain strong relationships with landlords, tenants, and contractors.
- Receive and allocate maintenance jobs while processing invoices.
- Manage communications via phone, email, and WhatsApp.
- Conduct property inspections during tenancies and ensure compliance is maintained.
- Organize tenancy move-ins, inventories, end-of-tenancy check-outs, and deposit returns.
- Oversee utility management and ensure records are accurate.
- Provide investment advice on landlords' current and potential portfolios.
- Assist in creating floor plans and conducting fire risk assessments (FRAs) and Legionella testing.
- Collaborate with the accounts team to ensure accurate landlord, tenant, and contractor ledgers.
Essential Skills and Experience:
- Strong organizational and time-management skills.
- Excellent communication skills to deliver high-quality service to customers.
- Self-motivated with the ability to work on your own initiative.
- Proven ability to manage tasks from start to finish.
- Experience in asset management (property industry experience preferred).
- Ability to prioritize workload and meet deadlines.
- Flexible and adaptable approach to work.
Additional Requirements:
- A full UK driving license is required, and access to a personal car is preferred.
What We Offer:
- Competitive salary.
- A supportive environment that encourages growth and innovation.
- The opportunity to work with a forward-thinking and ambitious team.
If you're passionate about property management, customer service, and making a difference, we'd love to hear from you!
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