Back to searchStudent Support Advisor
thefutureworks
Posted 7 hours ago, valid for 23 days
Loughton, Milton Keynes MK5, England
£14.96 per hour
Part Time
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Sonic Summary
- An exciting opportunity exists for a Student Support Advisor in Milton Keynes, offering a temporary position for 3-6 months with free parking.
- The role involves providing excellent sales and customer support throughout the customer journey, from inquiry to enrolment in online courses.
- Candidates should have a minimum of two years of experience in a target-based commercial or educational sales role, with a proven record of meeting ambitious performance targets.
- The successful applicant will be proficient in CRM systems and possess strong persuasion and influencing skills to build relationships with potential students and stakeholders.
- Salary details are not specified, but the position requires a results-focused individual with experience in selling high-value and complex services.
Monday to Friday 8.30-17.00
Based in Milton Keynes
Temp 3-6 months
Free Parking
An exciting opportunity has arisen for a Student Support Advisor to join our newly formed team. Based at our new Milton Keynes office, you will be responsible for providing excellent sales/customer support throughout the entire customer journey from prospect, lead, conversion, payment and enrolment of our online courses. This crucial role will co-ordinate between potential students and the university, ensuring a smooth, first-class journey from inquiry to enrolment. Being adept at building rapport with potential students and internal stakeholders will be essential to the fulfilment of the role.
You will be responsible for tracking, driving and managing leads generated through various marketing and social media channels and converting leads into enrolled earners, while maintaining customer contact lists, updating details and the nature of interactions within the GrowCo Enquiry Management System (CRM).
Stdudent Support Advisors will need to understand the University's full product and service offer and operate with a high degree of accuracy while informing enquirers about course choices, run times, payments methods and sources of support, to ultimately to lead to a sale.
Our Successful Candidate
A result's focused, target driven individual with a proven record of accomplishment in sales with experience of selling online products or services, ideally educational programmes. You will have experience working in a similar target based commercial/educational sales role achieving ambitious performance targets selling high value and complex services to a variety of customers.
A track record of successfully meeting sales quotas, preferably over the phone or via social media channels. High level of proficiency in the use of CRM systems and related software, telephone systems and social messaging platforms.
Outstanding persuasion and influencing skills (including oral, written and presentation skills) with the ability to build strong relationships with key stake holders, influence, and debate at senior levels, to get the right result.
This role is based in Milton Keynes with a minimum of 3 days per week in the office.
