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- Be responsible for the letting of Void properties in a given geographical patch and to keep the loss of void rent to a minimum.
- To liaise with colleagues from associated teams to select and appropriately let properties to those in housing need, tenants are supported and tenancies are sustained.
- To effectively monitor and enforce Tenancy conditions that reflect the organisations policies and procedures.
- Be accountable and proactive in listening and responding to Tenant’s needs in the communities where they live.
- Where appropriate effectively signpost and liaise with third parties in order to give further guidance and advice for residents
- To ensure that all policies and procedures carried out in an efficient and effective manner that cost effective and value for money.
- To undertake such other duties as may reasonably be required compatible with and/or arising from those listed above.
- To promote and adhere to the workplace values of our organisation.
- Three years’ experience of working in a housing environment
- Knowledge and good understanding of Housing Law, Housing Benefit regulations, Welfare Rights
- Use of software systems in day to day duties.
- Dealing with the public in difficult situations
- Liaison with other partners and agencies
- Ability to communicate and negotiate effectively with internal and external agencies / partners / departments as well as tenants
- To be able to recognise potential wider social concerns that may be apparent when carrying out duties such as child welfare, domestic violence et
- Full valid UK driving licence
- Enhanced DBS Check
