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General Manager - Hospitality
We seek an experienced hospitality professional with the strategic vision, financial acumen and management skills necessary to lead our two hospitality businesses, The Clive Arms (a boutique inn, bar and restaurant) and Ludlow Kitchen (café), with a focus on maximising the connection between our diverse business areas and driving the overall direction of the hospitality business.
Ludlow Food Centre, trading as Ludlow Farmshop, is an ambitious speciality hospitality, food retail and food production business with an innovative model. We believe in the simple pleasure of better tasting, real food and in making it accessible to all. Our philosophy is practical invention, keeping skills and flavours alive and making the most of our region. Set in the beautiful Shropshire countryside and benefitting from a convenient location on the busy A49 trunk road and an abundance of quality produce as part of the Earl of Plymouths Oakly Park Estate, we have achieved substantial growth in recent years and there is significant potential and ambition to develop further as a compelling visitor destination.
The General Manager Hospitality will lead The Clive Arms and Ludlow Kitchen, overseeing all day-to-day operations and operational efficiency including:
- Financial management, including cost control, budgeting and monitoring P&L in partnership with the Managing Director and Accounts Manager, to achieve budget and maximise profit
- Staff leadership, including recruitment, performance management, setting standards and objectives with a focus on empowering and guiding teams to their full potential
- Operations management, including events, menu development, product offering and accommodation portfolio
- Marketing activities in partnership with the Marketing team, agreeing promotions, events and content to maximise sales
- Health and Safety management, ensuring adherence to regulation
- Reviewing and preparing reports for the Directors
- Deputising for the Managing Director, where necessary
The ideal candidate will have a passion for the highest levels of customer service and customer experience, excellent communication skills, and a track record of successful achievement leading hospitality operations in a comparable venue.
In return we offer a competitive salary and benefits and the opportunity to make a significant impact as a key member of the leadership team in an entrepreneurial, well-known and highly respected organisation.
To apply for this opportunity, please submit your CV and covering letter including remuneration details via Caterer
Strictly no agencies please, all enquiries will be forwarded to Conundrum
