NLB Solutions are working with a large business in Luton that are looking for a new credit controller to join the team. The role will suit someone that is looking for a first or second job in the area. The role needs someone that has a desire to learn, grow and develop into this role and company. Working in a team, this role will report in to a Supervisor that will then report into a Credit Manager. With an excellent set of offices with parking and a team that is settled, this role is a chance to join a business that offers a career path.

The business have a large head office team and set up that offers a setting that will nurture and develop new starter and help them study and qualify in their chosen field after a probation period. With a solid manager and supervisor this is a chance to start a promising career.

Duties:

Communicating with customers and ops team on accounts queries
Regular customer contact by phone and email, develop relationships for more efficient and timely collection
Implementing the debt collecting processes on aged debtors, including telephone and email activity
Maintain accurate and up to date customer details and account records
Chase and collect overdue payments
Use initiative to achieve targeted results, while promoting customer goodwill
Make and suggest adjustments to company spreadsheets/databases, handle basic queries and assist in resolving any payment issue
Assist with sales invoicing and other tasks of the accounts team as required
Processing and allocating, unallocated payments as required

Person Spec:

Excellent knowledge of Microsoft Office package including excel
Must be proactive, forward thinking, able to use own initiative and must possess the ability to understand the needs and expectations of internal/external clients
Excellent written and verbal communication skills; must be able to pay attention to detail with a high level of accuracy in work produced
Must have good interpersonal skills with the ability to communicate in a clear and professional manner at all times
Good organisational, time management skills with knowledge, understanding and ability to prioritise, plan and control own workloads
Flexible, punctual and able to meet multiple deadlines on a daily basis
Confident, enthusiastic and self-motivated
Determination to succeed
Enjoys and is able to work as part of a small team

Credit Controller