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Location: LutonCompetitive SalaryDriving License & Own Car Required
Are you an ambitious and customer-focused individual looking to build a successful career in property lettings? We are seeking a Lettings Negotiator to join our dynamic team. This is a fantastic opportunity to develop your skills, work in a fast-paced environment, and progress within a growing company.
Key Responsibilities of a Lettings Negotiator:- Answer telephone calls professionally and take accurate messages
- Register applicants, ensuring contact details are recorded correctly
- Match properties to prospective tenants when a new property goes live
- Book and conduct rental property viewings
- Provide landlords with feedback and update them on market conditions
- Negotiate and agree rental offers between landlords and tenants
- Process offers, including referencing, credit checks, and Right to Rent verification
- Prepare Assured Shorthold Tenancy Agreements
- Inform tenants of any changes to rental terms and required maintenance
- Arrange pre-tenancy works such as gas safety certificates, electrical checks, cleaning, and inventory
- Carry out check-ins and complete all necessary file audits
- Make at least 20 call-outs per day to prospective tenants, landlords, and clients
- Book and manage rental valuations, ensuring properties are listed correctly
- Request reviews from clients, contractors, and tenants to improve SEO and enhance company reputation
- Manage marketing boards and ensure effective property promotion
- Work towards and achieve personal and branch targets
- Upsell additional services, such as property marketing packages
- Attend and participate in lettings meetings to share insights and improve team performance
- Strong communication skills with a professional and courteous manner
- High attention to detail, numeracy skills, and accuracy
- Excellent organisational skills with the ability to use initiative
- Strong time management and the ability to prioritise tasks effectively
- Commitment to delivering outstanding customer service
- Ability to work towards targets and performance goals
- A full driving license and own vehicle is essential
This is a fantastic opportunity for a Lettings Negotiator looking to progress in the property industry. We offer full training, career development, and a chance to be part of a supportive and professional team.
